Curating Your Experience

Discovering timeless elegance

Returns & Exchanges

Return Policy

30-Day Guarantee: We offer a 30-day return window from the date of purchase. Items must be returned within this timeframe for a refund or exchange.

Condition: Items must be in original, unworn condition with all tags attached. Items that have been worn, washed, or altered cannot be returned.

Refund Method: Refunds are issued to the original payment method within 5-7 business days of receiving your return.

How to Return an Item

  1. 1.Contact our customer service team at hello@boutique.com with your order number
  2. 2.Receive a return shipping label and instructions
  3. 3.Package the item securely and include the return label
  4. 4.Ship the item to us using the provided label
  5. 5.Receive your refund once we receive and inspect the item

Exchanges

We offer free exchanges for different sizes or colors of the same item within 30 days of purchase.

To exchange an item, contact us at hello@boutique.com with your order number and specify the desired size or color. We'll provide a prepaid return label and ship your replacement item once we receive the original.

Non-Returnable Items

  • • Intimates (for hygiene reasons)
  • • Final sale or clearance items
  • • Items without original tags
  • • Worn, washed, or altered items